How to order for international Customers
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International customer after viewing details on the website should write to sales@bioenabletech.com giving detail of model number of the product they are interested in.
Sales person gets in touch with the customer with detailed information on his requirement.
1) Customer confirms the Model Name and Model No. based on telephonic and email discussions to the sales person.
2) Sales person makes a proforma invoice based on his requirement and send the same to the customer. Sales person has to ensure that the Proforma invoice is duly filled. Fields like Billing address, shipping address, phone no. etc must be checked
3) The customer approves the proforma invoice and sign and fax the same to BioEnable. In case fax is not possible then they need to scan the same and send the confirmation. They can also send a purchase order. The proforma invoice must also contain payment details, In some cases if the payment is through credit card then additional 7.5% should be charged as credit card processing charges. In case the customer is transferring the money through wire transfer then the sales person also must notify the customer that the bank charges for the same has to be borne by the customer.
4) Customer then Transfers the Money through wire transfer or credit card. Customer has to send a copy of transfer reciept to the sales person. In case of credit card payment the same must be notified to sales person
5) Sales person then puts his order in BioEnable Sales work order tracker so that the devices can be made ready.
6) On reciept of payment confirmation from the accounts department the order is despatched. Sales person gives tracking number of the shipment to the customer for Tracking.
Last modified 2008-01-17 18:18
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